Our Approach
Our Approach
Our Community Managers have been involved in all aspects of Homeowners Associations & Management, including serving on their own Boards of Directors. We feel that with experience from Homeowner to Board Member to Community Manager, and from Administrative Assistants to Assistant Managers to Portfolio Managers, our staff are uniquely qualified to handle all aspects of the management of your community.
Our Story
With a combined 20 years in professional HOA management, 360 Community Management brings a fresh but experienced perspective to the management of your community. Having left larger companies to pursue methods of management more tailored to individual HOA's, we feel that our hands on approach achieves better results and homeowner satisfaction.
Rachael Robenolt
President/Community Manager
Rachael Robenolt is the company's President and a Community Manager in the San Diego office. She is also responsible for overseeing marketing and growth operations. Rachael started 360 Community Management after eight years of managing HOA’s and with more than 18 years in management and marketing experience.
Rachael has worked in varied fields, including research, management, safety and education. Recent research endeavors have focused on homebuilder and consumer research. Rachael has served on the advisory board of the American Heart Association as well as Kaiser Hospital Hawaii.
Rachael also serves on the Board of Directors for the Community Associations Institute (CAI), San Diego Chapter, and was awarded the CAI Manager of the Year Award in 2018. Rachael also served three terms on her own HOA Board of Directors, prior to becoming a manager.
Rachael is the 2019 President for the San Diego Chapter of CAI (Community Associations Institute).
Geremy Robenolt
Vice President/Maintenance Division
Geremy Robenolt brings a steady hand, sharp discipline, and a builder’s mindset to his role as Vice President at 360 Community Management. A proud U.S. Navy veteran, Geremy served aboard submarines, where precision, accountability, and teamwork weren’t just values, they were survival skills. That experience still echoes in how he leads today: calm under pressure, solutions-focused, and always mission-driven.
After his military service, Geremy transitioned his technical expertise into the construction world, becoming a CSLB licensed contractor. This hands-on knowledge now fuels his leadership over the company’s Maintenance and Reserve Project departments, where he oversees everything from day-to-day repairs to large-scale capital improvement projects. Whether it’s a roofing project, structural repair, or long-term reserve planning, Geremy ensures the work is done right, on time, and with lasting value in mind.
Known for bridging the gap between boards, vendors, and homeowners, he has a talent for turning complex projects into clear, manageable paths forward. His approach is equal parts grit and guidance, making him a trusted partner for communities navigating both routine maintenance and major investments.
At his core, Geremy is a builder, of systems, of solutions, and of trust. And much like his time beneath the surface, he understands that the strongest operations are the ones you don’t have to think twice about.
Kea
Chief Morale Officer
From the moment she arrived at just twelve weeks old, Kea, our resident black Labrador, has reported for duty every single working day, quietly becoming one of the most consistent and beloved members of the team. Now five years into her tenure, she has mastered the art of workplace culture in ways no handbook could ever capture.
Her role? Equal parts greeter, stress-reliever, and unspoken reminder to take a breath. She welcomes visitors with the kind of sincerity that can’t be taught, conducts informal “walk-and-think” meetings, and maintains an open-door policy for anyone in need of a quick reset. Productivity may ebb and flow, but morale under her watch rarely dips for long.
Over the years, she has developed a finely tuned sense for when someone needs a nudge away from their screen or a quiet companion at their side. Deadlines feel a little less daunting, Mondays a little less heavy, and small wins a little more worth celebrating.
She may not send emails or attend strategy sessions, but her impact is unmistakable. In a world of calendars and commitments, she keeps us grounded in something simpler: showing up, being present, and making the day just a bit better for everyone around her.
Every office has its heartbeat. Ours just happens to have four legs and a wagging tail. 🐾